CUSTOMER SERVICE POLICY / TERMS OF SALE

1. All prices are in U.S. Dollars.

2. Minimum tag order is $100.

3. All shipments are FOB iMARC, Phoenix, Arizona USA

4. Terms — net to accounts with approved credit. Interest charges of 1.5% (18% annually) apply to accounts over 30 days.

• Initial order must be C.O.D. or credit card.
• Certified check required for any order exceeding $1,000.00.
• UPS C.O.D. fee of $9.00 applies to each C.O.D. order.
• Visa, Mastercard, Discover and American Express accepted.
• There will be a $35.00 fee for all returned checks.

5. Return Merchandise

• No items will be accepted for return without authorization.
• Only stock items and colors can be returned due to an ordering error and will incur a 15% restocking fee. ALL NON-STOCK ITEMS ARE NOT RETURNABLE!
• All discrepancies should be reported within 5 days.
• If any product is found to be defective, this product(s) must be returned to iMARC within 45 days to receive a refund or exchange.
• Return authorization number is required for all returns.

6. Any account over 60 days will automatically be put on C.O.D.

7. Invoices are enclosed with shipment. No statement will be issued unless requested.

8. All merchandise purchased remains the property of iMARC until paid in full.

9. Prices subject to change without notice. We do our best to keep the web site up-to-date with the most current pricing and discount offers. Not responsible for online "typos".
NOTE: If your negotiated price for iMARC tags is higher or lower than what you see on this site--your invoice will be adjusted accordingly. You may be asked for your credit card number to cover additional charges that may apply before your order will ship.

10. We are not responsible for technical errors that occur with our web site--nor that of our shopping cart's server(s) nor the credit card processing company's server(s).

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